Mariners Job Opportunities

Job Title: Seasonal Retail Game Day Sales Associate @ Safeco Field Mariners Team Store
Department: Merchandising
Reports To: Store Manager
Pay Rate: $15.00/Hour

The Position:
The Seattle Mariners Baseball Club is currently recruiting to fill the position(s) of Seasonal Retail Game Day Sales Associate(s) at Safeco Field.

Job Duties and Responsibilities:

• Provide an exceptional ballpark experience for all guests and employees at Safeco Field
• Maintain the three components of the Mariners Way
• Represent our Brand
• Support our Mission Statement
• Apply our Values
• Adhere to the policies outlined in your Team Member Handbook
• Apply the Shopper Criteria for your Team
• Support the Seattle Mariners sustainability efforts
• Merchandise and operate various retail locations
• Enthusiastically and proactively help guests with merchandise needs in a fast paced environment
• Be knowledgeable of products and services available to guests
• Assist guests with general ballpark questions and information
• Operate POS system/Cash handling
• Exceed guest expectations
• Be prepared to assume additional responsibilities that fall outside of primary responsibilities.

Required Qualifications and Experience:

• Must have a guest friendly attitude.
• Previous retail guest service experience required.
• Ability to work as part of a team in a fast-paced environment.
• Customer focused, detail oriented, organized and motivated self-starter.
• Strong communication and interpersonal skills.
• Responsible for balancing of tills and inventory.
• Strong computer proficiency including POS systems.
• Able to stand on feet for long periods of time
• Able to lift/push/pull 50lbs

Availability:

• Must have flexible work schedule. Game days, including evenings, weekends, and Holidays required.

Requirements:

• Must be 18 years of age or older.
• Must be available to work a minimum of 60 home games during the 2017 Baseball Season

Job Application and Selection Process
A resume accompanied by a cover letter, which relates applicant's qualifications and experience to those stated for the position must be sent to:

Job Title: Key Holder @ Alderwood Mariners Team Store
Department: Merchandising
Reports To: Store Manager
Pay Rate: $15.25/Hour

The Position:
The Seattle Mariners Baseball Club is currently recruiting to fill the position of Key Holder at Alderwood Mariners Team Store @ Alderwood Mall.

Job Duties and Responsibilities:

• Provide an exceptional shopping experience for all guests at Alderwood Mariners Team Store
• Maintain the three components of the Mariners Way
• Represent our Brand
• Support our Mission Statement
• Apply our Values
• Adhere to the policies outlined in your Team Member Handbook
• Apply the Shopper Criteria for your Team
• Support the Seattle Mariners sustainability efforts
• Merchandise and operate various retail objectives
• Instruct and guide Sales Associates
• Perform store opening and closing procedures
• Monitor and evaluate Sales Associate performance
• Monitor expense control
• Provide leadership in all areas of guest service, sales, and interactions
• Enthusiastically and proactively help guests with merchandise needs in a fast paced environment
• Be knowledgeable of products and services available to guests
• Assist guests with general ballpark questions and information
• Operate POS system/Cash handling
• Operate Ticketmaster POS system
• Exceed guest expectations
• Be prepared to assume additional responsibilities that fall outside of primary responsibilities.

Required Qualifications and Experience:

• Must have a guest friendly attitude.
• Previous retail guest service experience in an apparel driven environment required.
• Previous leadership, management, or supervisory experience required.
• Previous merchandising experience required.
• Ability to work as part of a team in a fast-paced environment.
• Customer focused, detail oriented, organized and motivated self-starter.
• Strong communication and interpersonal skills.
• Effective problem solving skills.
• Responsible for balancing of tills and inventory.
• Strong computer proficiency including POS systems.
• Able to stand on feet for long periods of time
• Able to lift/push/pull 50lbs

Availability:

• Must have flexible work schedule. Game days, including evenings, weekends, and Holidays required.

Requirements:

• Must be 18 years of age or older.

Job Application and Selection Process
A resume accompanied by a cover letter, which relates applicant's qualifications and experience to those stated for the position must be sent to:

Job Title: Event Security
Department: Security
Reports To: Event Security Supervisor
Status: Part-Time Seasonal

Primary Objective:
Contribute to guests' exceptional experience by diligently and respectfully conducting security screening and monitoring.

Essential Functions:

• Provide exceptional customer service by responding to guests' questions or concerns and working with guests to understand and comply with Safeco Field security policies.
• Aid in the safety of Safeco Field by conducting security screenings, bag checks, and metal detector monitoring at all Safeco Field entry points. May assist in moving tables and entry stanchions as needed for line control.
• Control and monitor access to restricted back-of-house areas in and around Safeco Field.
• Report all safety and security concerns seen in and around Safeco Field.
• Will complete other duties as assigned.

Education and Experience:

• Previous security experience in a customer-focused environment preferred.
• Must be 18 years of age or older.

Competencies, Knowledge, Skills and Abilities (KSA's):

• Strong interpersonal and communication skills; communicates clearly, respectfully, and in a manner appropriate to the audience.
• Ability to work as part of a team in a fast-paced environment.
• Ability to stand in place or have limited movement on concrete for extended periods of time.
• Ability to inspect bag contents and maintain flow of guests through security stanchions; may include bending, stretching, and lifting.
• Must be available to work the following 2017 dates, which may include evenings, weekends and/or holidays (July 21-23, July 28-30, August 11-13, Sept. 1-3, Sept. 8-10, Sept. 22-24).

A resume accompanied by a cover letter, which relates applicant's qualifications and experience to those stated for the position must be sent to:

Job Title: Housekeeping Attendant - Level 2
Department: Housekeeping
Reports To: Manager - Housekeeping or Supervisor - Housekeeping
Rate: $15.20/Hour

The Position:
The Seattle Mariners are looking for housekeeping professionals who are well versed in sports and entertainment venue, or other large facility, housekeeping and janitorial operations. The position requires a motivated individual who can follow direction and perform housekeeping tasks. Individual must be able to deliver a safe, clean and friendly service intended to provide an exceptional fan experience.

Job Duties and Responsibilities:

• Perform housekeeping and janitorial tasks
• Operate pressure washer and other industrial equipment
• Ensure areas are clean and equipped with proper equipment and supplies
• Respond to housekeeping customer and client requests
• Fully understand work and daily task goals
• Maintain custodial product and material stock levels
• Identify and address safety hazards
• Work safely
• Support sustainability initiative program
• Ability to work well within a team environment
• Ability to be relied upon and dependable
• Assume other duties and responsibilities as needed

Basic Qualifications:

• Demonstrate problem solving skills
• Ability to work flexible schedules and shifts, to include nights, weekends, and holidays
• Lift, bend, reach above head, kneel, walk stairs, and/or stretch during shifts
• Lift and move up to 50 pounds

Preferred Qualifications:

• Housekeeping background is considered a plus

Housekeeping application can be downloaded here or is available at the Mariners Reception located at the 3rd Base Entrance. Please send appropriate application to:

Job Title: Housekeeping Attendant - Level 3
Department: Housekeeping
Reports To: Manager - Housekeeping or Supervisor - Housekeeping
Rate: $15/Hour

The Position:
The Seattle Mariners are looking for housekeeping professionals who are well versed in sports and entertainment venue, or other large facility, housekeeping and janitorial operations. The position requires a motivated individual who can follow direction and perform housekeeping tasks. Individual must be able to deliver a safe, clean and friendly service intended to provide an exceptional fan experience.

Job Duties and Responsibilities:

• Perform housekeeping and janitorial tasks
• Ensure areas are clean and equipped with proper equipment and supplies
• Respond to housekeeping customer and client requests
• Fully understand work and daily task goals
• Maintain custodial product and material stock levels
• Identify and address safety hazards
• Work safely
• Support sustainability initiative program
• Ability to work well within a team environment
• Ability to relied upon and dependable
• Assume other duties and responsibilities as needed

Basic Qualifications:

• Demonstrate problem solving skills
• Ability to work flexible schedules and shifts, to include nights, weekends, and holidays
• Lift, bend, reach above head, kneel, walk stairs, and/or stretch during shifts
• Lift and move up to 35 pounds

Preferred Qualifications:

• " Housekeeping background is considered a plus

Housekeeping application can be downloaded here or is available at the Mariners Reception located at the 3rd Base Entrance. Please send appropriate application to:

Job Title: Seasonal Warehouse Associate
Department: Merchandising
Reports To: Distribution Center Manager
Pay Rate: $15.00/Hour

The Position:
The Seattle Mariners Baseball Club is currently recruiting to fill a position of Seasonal Warehouse Associate from the Merchandising Distribution Center in Kent. This is a part-time, seasonal position.

Job Duties and Responsibilities

• Pick and pack merchandise for all Team Store locations
• Pre-priced merchandise with price labels
• Other warehouse duties as needed

Required Qualifications and Experience:

• Basic math and computer skills
• Accountable and able to follow directions
• Ability to stand and move on feet throughout the duration of shift
• Detail oriented
• Able to work under specific timelines
• Able to lift over 50lbs throughout the duration of shift
• 1 year of warehouse experience preferred

A resume accompanied by a cover letter, which relates applicant's qualifications and experience to those stated for the position should be sent to:

Job Title: Database Developer Analyst
Department: Information Services
Reports To: Director, Database/Application Development
Status: Full-Time, Exempt

Primary Objective:
Responsible for working with the application development team to provide a high-level support services to the Baseball Operations department - including acting as application support, providing data research, and serving as a database report writer. Will serve as the point person for support inquiries and actively participate in support resolution, existing feature enhancement, and new feature development.

Essential Functions:

• Utilize available tools and technology, including but not limited to SQL and Microsoft SQL Server Reporting Services, to provide excellent support to assigned departments and teams.
• Write SSRS reports based on specifications provided by the business.
• Run ad-hoc queries to provide information to internal customers based on individual needs.
• Troubleshoot web applications and trace data presentation issues back to the source data.
• Work with the technology team to solve issues for the business.
• Provide front-end support to internal customers as needed.
• Participate in opportunities for growth with the department handling reporting, database development or web development.
• Will perform other duties as assigned.

Education and Experience:

• Bachelor's degree in Information Technology or related field required. Equivalent, relevant work experience may be considered in lieu of formal education, if approved by management.
• Minimum of two (2) years of work experience utilizing Microsoft development technologies.
• Previous SQL Reporting Services and SQL Server experience required.
• Microsoft Visual Studio Development Stack and Microsoft Virtualization experience preferred.

Competencies, Knowledge, Skills and Abilities (KSA's):

• Excellent interpersonal communication skills; articulates messages and information clearly, respectfully, and in a manner appropriate to the audience.
• Plans and prioritizes work effectively with minimal oversight; manages multiple initiatives simultaneously, remains organized, meets deadlines and delivers exceptional results.
• Highly self-motivated with a high degree of integrity; takes personal responsibility for getting things done in a way that positively and professionally represents the organization.
• Dedicated to excellence and customer focus; available to internal customers via email in the evening and on weekends should they need support.
• Ability to work well within a team environment, yet comfortable completing tasks independently. Self-starter with the ability to be creative within a structured environment.
• In-depth knowledge of baseball and understanding of the business needs of a professional sports organization.
• Willingness to learn new skills and technologies in a fast paced environment.
• Strong troubleshooting skills.

Interested and qualified applicants may apply by August 13, 2017 through this link.

Job Title: Video Editor
Department: Marketing
Reports To: Director, Productions

The Role:
You will play a key role in producing video content for our fans - producing (editing, shooting graphics) of Seattle Mariners-related video content for in-park, broadcast and online.

What You'll Do:

• Create high quality video content in a timely manner, often within tight deadlines.
• Support video projects, which include, but are not limited to, features, commercials, highlight videos, special occasion videos, etc.
• Implement club's brand and design assets into video elements.
• Work closely with others in the marketing department to plan and schedule production needs.
• Assist with production shoots (setup, tear down) and serve as a shooter when needed.
• Assist with motion graphic creation for video projects and LED displays.
• Responsible for receiving and delivering of media assets and logging and archiving of digital assets
• Work in the control room on game days as needed (camera op, replay operator, etc.).
• Assist in production and preparation for Seattle Mariners games and Safeco Field events.

Education and Experience:

• High School diploma or equivalent required; college degree preferred.
• A minimum of two years of prior video editing experience required.

Competencies and Knowledge. Skills and Abilities:

• Must be highly motivated, creative and able to work with a sense of urgency on deadline.
• Proficient in non-linear video editing (Adobe Premiere preferred).
• Experienced with video production equipment (ENG & DSLR cameras, lights, audio gear, etc.).
• AfterEffects, Photoshop and/or motion design knowledge.
• Knowledge and ability to operate control equipment (Switcher, CG, Replay Systems) a plus.
• Experienced with script and voiceover writing a plus.
• Live in-venue/big-screen production experience a plus.
• Must possess strong interpersonal communication and organizational skills. Must be self-motivated with a high degree of integrity and represent the organization professionally and positively.
• Must also have the ability to work independently and to multi-task, managing multiple priorities in fast paced, team-oriented environment.
• A general knowledge of baseball desired.
• Able and willing to work irregular hours, including weekends and holidays.
• Must be able to lift up to 35 lbs.

Interested and qualified applicants may apply through this link.

Currently accepting applications. Position start date is mid-August 2017

The Seattle Mariners were founded in 1977 as an expansion franchise in Major League Baseball's American League, and since 1999 have called Safeco Field home. With over 42,000,000 fans having passed through the gates since the Inaugural Game, we continuously strive to create exceptional experiences for our fans. To help us with this, we are currently looking for talented professionals to join our Front Office Sales Department. As a member of this department, you will help us deliver unparalleled customer experiences at "The best ballpark in baseball!"

The Position
The Client Sales and Services Associate is responsible for generating new and renewal season ticket, group and suite revenue for the Seattle Mariners, and is responsible for individual calling and ticket sales goals. In addition, Associates provide exceptional customer service on general inbound calls and e-mail inquiries by consistently delivering a positive customer experience, utilizing consultative skills to anticipate customer needs, suggesting alternatives and providing solutions. The Associate candidate is a highly motivated individual who is looking for a tremendous career opportunity and is ready to take his/her first step into a sports career. Only top performing Associates will be retained and considered for growth opportunities within the Seattle Mariners organization.

What You Will Do

• Consistently deliver an extraordinary customer experience by actively engaging in exceptional product and service fulfillment.
• Generate new ticket sales by calling targeted individuals/groups, following-up on inbound leads, and building rapport with existing customers to identify up-sell opportunities. Partner with Season Ticket, Group, and Premium Sales to capitalize on cross-departmental business opportunities.
• Meet and frequently exceed assigned calling and sales revenue goals. Combined outbound and inbound call goal will reach or exceed 100 calls per day.
• Utilize Microsoft Dynamics CRM to track and prioritize all pertinent account information and to ensure progression of opportunities through the sales cycle. Demonstrate the ability to navigate and successfully use all job related systems.
• Receive inbound phone calls regarding product sales and servicing, and general customer and season ticket holder inquiries. Resolve customer inquiries in a professional and timely manner.
• Respond to customer e-mails and voicemails in an appropriate and timely manner. Adhere to standard procedures and policies relative to customer communications.
• Assume other duties and responsibilities as assigned.

How You Will Do It

• Plan and Organize: Prioritize and plan work or project activities. Use time efficiently. Set goals and objectives. Develop realistic action plans.
• Demonstrate Confidence - Exercise strong interpersonal skills. Effectively communicate and relate to levels within and outside of the organization. Create and build positive and productive relationships.
• Problem Solve: Identify and resolve problems promptly. Gather and analyze information skillfully. Develop alternative solutions. Work well in group problem-solving situations. Address root cause of customer/account problems to avoid reoccurrence and make it easier for our customers to do business with us.
• Collaborate: Effectively build and maintain partnerships with customers and co-workers. Contribute to team and organization success. Maintain flexibility and react to change appropriately. Communicate and share information with candor that builds trust and enhances relationships.

What You Have

• 4-year degree with demonstrated academic excellence.
• 1-2 years' experience working in a sales/customer service capacity, preferably in the professional sports, entertainment or hospitality industries.
• A passion for sales, and proven exceptional customer service skills including demonstrated ability to take decisive action and quickly resolve customer issues, problem solve, trouble shoot and answer questions.
• Willingness to "go the extra mile" and showing interest in educating customers about making use of resources and services to improve their future interactions.
• Strong written and interpersonal communication skills with the ability to articulate messages and information clearly and accurately. Excellent listening skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook). Preferred experience with Microsoft Dynamics CRM and Archtics ticketing system.
• Demonstrated ability to work in a fast paced environment with defined performance metrics. Ability to multi-task and prioritize work with minimal oversight. Proven experience driving for extraordinary results.
• Ability to work well within a team environment, yet comfortable completing tasks independently. Self-starter with the ability to be creative within a structured environment.
• Ability to adhere to time and attendance policies and procedures.
• Flexibility to work evenings, weekends, and holidays.

Our Team Members Enjoy

• Medical, Dental and Vision benefits
• Paid holidays, vacation and sick time
• Matching 401(k) retirement plan
• Business casual dress code
• Complimentary game tickets
• Free on-site parking in Safeco Field garage
• Transportation benefits
• Mariners Team Store merchandise discount

To apply for this opportunity, please click here.