Thank you for joining us at the ballpark. To enhance your visit we have, alphabetically, listed several topics where you may have questions. For information regarding areas not included please ask any of our Safeco Field Hosts or stop by one of the Guest Service Centers.
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Address
The street address is Seattle Mariners, Safeco Field, 1250 First Avenue South, Seattle, WA 98134. The mailing address is Seattle Mariners, P.O. Box 4100, Seattle, WA 98194. The phone number is (206) 346-4000. The Internet address is www.SeattleMariners.com.
Animals
Certified service animals or service animals in training for guests with disabilities are welcome. All other animals are prohibited.
Anniversary Packages
See
Birthday & Anniversary Packages.
Art In the Park
Safeco Field and the adjoining parking garage feature a $1.37 million public art program. An Art Review Panel selected nine Northwest artists to create "
Art in the Park." Artists include: Ross Palmer Beecher, Tina Hoggatt, Helen Lessick, Ries Niemi, Thom Ross, Stable (artist group of Linda Beaumont, Stuart Keeler and Michael Machnic), Gerard Tsutakawa, Gu Xiong and Donald Fels. The artwork (including the huge bronze mitt, the bat chandelier, the terrazzo floor and more) has been integrated into the overall ballpark design to enrich each guest's experience.
Assisted Listening Devices (ALD)
See complete
Disabled Guest Services information ».
ATM Locations
There are six BECU, surcharge-free, ATM's located outside and inside the ballpark. Locations are: outside the Home Plate Gate, outside the Left Field Gate, on the Main Concourse (Section 128), and on the Upper Concourse (Section 330).
Autographs
Guests may seek autographs from the time the gates open (2 hours prior to game time) until the end of batting practice (45 minutes prior to game time). Guests seeking autographs, in general seating sections, must move to their ticketed seats 45 minutes prior to game time or when the ticket holder arrives.
Automobile Assistance
During and after games, AAA Washington offers free service to guests who are parked in the Safeco Field garage. If you are in need of assistance, AAA service is available by notifying any Parking Host.
Baby Changing Areas
See Family Restrooms.
Banners and Signs
Banners and signs are permitted as long as they are not obstructing the view of other guests or ballpark signage, are less than 3 feet in height, are baseball related, are in good taste, and are not commercial or political in nature. The Mariners reserve the right to remove any banner or sign.
Batting Practice
The Mariners hit 2 hours and 25 minutes before game time for one hour. Visitors hit 1 hour and 25 minutes before game time for 40 minutes.
Beach Balls and Inflatable Items
For everone's comfort and safety, all inflatable items are prohibited in the ballpark and will be confiscated.
Ben & Jerry's
We're scooping Euphoric ice cream, sundaes, shakes and smoothies at Ben &
Jerry's Scoop Shop. Stop by before or during the game. Located near the Left Field Entrance at Section 143, down the stairs on the street level - next to the Mariners Team Store. There is an in-park service window for your convenience.
Birthday & Anniversary Packages
Celebrate a special birthday or anniversary at the ballpark! Packages can be ordered at least three business days (M-F) in advance of the game date, by calling the Mariners at (206) 346-4001.
More Information »
Bottles, Cans & Outside Beverages
No bottles, cans or outside beverages (including water/ice) are permitted in Safeco Field. Exceptions are made for guests with medical needs, baby bottles and unopened, soft-sided, single-serve containers (such as small milk cartons, juice boxes, etc.). Guests may bring in empty plastic sports bottles and fill them at any of the 75 drinking fountains located throughout the ballpark.
Broadcasts
Click here for a complete list of television and radio
Broadcast Affiliates or the
Broadcast Schedule.
Bullpen Market
The Bullpen Market, located in Left Field, is a great place to enjoy the many varieties of food and beverages while viewing the 12,500 personalized bricks that make up the Fan Walk. The Bullpen Market, accessible through the Center Field and Bullpen Market Gates or the stairs adjacent to Section 152, opens two hours prior to game time.
Bullpen Pub
The Bullpen Pub provides a sports bar experience with the fun and excitement of the ballpark. Fans can peek into the bullpen and watch the manually operated scoreboard from behind. The Bullpen Pub opens two hours prior to game time.
Bicycle Parking Options
Bicyclists have two options for bicycle parking during games.
Plaza Bike Racks: Adjacent to the Safeco Field Garage on the exterior plaza.
Bike Cage with Racks: To keep your bicycle out of the elements you can use our bike cage located inside the Safeco Field Garage. The cage can be accessed via the Level 2 North entrance. Hours of operation are 8:00 am until 1 hour after the conclusion of the game.
Safeco Field is not responsible for lost or stolen property.
Cameras and Camcorders
Personal photography and video are permitted in the ballpark; however, videotaping any game action is prohibited. Photographic support tools (such as tripods, professional lenses - 200 MM & larger, etc.) are not permitted in the ballpark.
Cellular Phones & Pagers
The use of cellular phones and pagers is permitted provided they do not interfere with other guests' enjoyment of the game.
Children
Children, two years of age and under, do not require a ticket to attend a game, provided they sit on the lap of an accompanying adult. Fold up strollers should be stored under your seat or checked at a Guest Service Center.
Children's Hospital Playfield
This area is located in Center Field, on the Main Concourse, and is designed for our younger guests. It features a state-of-the-art playground, Moose's Munchies Concessions, with a counter at "kid height", the Children's Hospital Wishing Well and the Kid's Clubhouse Store. Television monitors are also conveniently placed so parents won't miss any exciting baseball action.
Children's Hospital Wishing Well
The Children's Hospital Wishing Well is located outside the Children's Hospital Playfield in Center Field on the Main Concourse at Safeco Field. The Wishing Well is sponsored by Children's Hospital and Regional Medical Center. The Children's Hospital Wishing Well has a fountain effect that can be used when the Mariners hit a home run.
Code of Conduct
The Seattle Mariners are committed to creating a safe, comfortable and enjoyable experience for our guests at Safeco Field.
Our staff will proactively intervene to support an environment where guests can enjoy the Safeco Field experience free from unacceptable behavior, including the following:
Foul/abusive language or obscene gestures
Intoxication or other signs of impairment related to alcohol consumption
Displays of affection not appropriate in a public, family setting
Obscene or indecent clothing
Any disruption of the game or event, including throwing of objects or trespassing on the playing field or in restricted areas
Sitting in a location other than the guest's ticketed seat
Fighting, taunting, or making threatening remarks or gestures.
Any guest not adhering to the above code or behaving in an unruly manner will be removed from the ballpark. The Seattle Mariners and Safeco Field management reserve the right to determine what is unruly or unacceptable behavior, warranting removal.
If anyone is interfering with your enjoyment of our facility, please contact the nearest Safeco Field Host for assistance.
Concessions
Safeco Field features numerous concession locations including 62 food stands, 26 kiosks, one restaurant and one pub. Food varieties are bigger and better than ever: Mariner Dogs, tacos, pizza, nachos, barbecue items, sushi, healthy alternatives, ice cream, espresso and much more (including, of course, beer and peanuts!).
Containers & Coolers
Hard-sided coolers are not permitted into the ballpark. Guests may bring in bags that do not exceed 16"x16"x8" and must be stored under the seat. Security personnel are required to open all bags at the gates for visual inspection before entry. (see Food and/or Bottles, Cans & Outside Beverages information).
Day of Game Staff Schedules
This link is for day of game employees only to retrieve work schedules. The section requires user ID. Questions should be directed to the Seattle Mariners at 206-346-4054
Work Schedules
Diamond Club
The 370 seats in the first eight rows behind home plate comprise the Diamond Club seating area. For more information about the Diamond Club features, click here or contact a Mariners account executive at (206) 346-4001.
Disabled Guest Services
Click here for complete Disabled Guest Services information »
Donation Requests
Donation requests for a charitable fundraiser can be made in writing to the Seattle Mariners, Attn: Charitable Donations, P.O. Box 4100, Seattle, WA 98194. Requests must be submitted on organizational letterhead with the date and purpose of the event. All requests should be made at least six weeks prior to the date of the event. Complete Mariners Care Donations info »
Elevators/Escalators
There are four sets of escalators at Safeco Field. Escalators inside the Home Plate and Left Field Gates provide service between the Field Level and the Main Concourse. The escalators on the Main Concourse behind Section 142 provide access to the Club and Suite Levels and the Upper Concourse. The escalator at Section 125 on the Main Concourse serves the Upper Concourse only. Elevators are located throughout the facility for wheelchair access.
Emergency Phone Calls
If you are expecting an emergency phone call, please leave your name and seat location at one of the Guest Service Centers, located at Sections 128, 233, 330 and in the Bullpen Market. If a message is received, a Guest Service Representative will deliver the message to you at your seat.
Exit & Re-Entry
If you leave the ballpark but plan on returning during the same game, you must have your ticket scanned for re-entry by a Gate Host prior to exiting.
Family Restrooms
For your convenience there are six family restrooms. Each provide private areas for you and your child and offer baby changing tables and chairs for nursing.
Family Sections
Special alcohol-free Family Sections are available for all Mariners games. Family Sections are located in Sections 103 and 342 (rows 9-25).
Fan Mail
Cards and letters to players and personnel can be sent to: Player's Name, c/o Seattle Mariners Baseball Club, P.O. Box 4100, Seattle, WA 98194. While the Mariners do not encourage mailing items to be autographed, guests should be advised that there is an assumed risk involved when mailing an item. Though reasonable precautions will be taken, Seattle Mariners players, management and staff are not responsible if an item is unable to be signed or is not returned.
Fan Rescue
AAA Washington is here to help during each home game. If you are parked in the Safeco Field Garage or Union Station Garage and have car trouble, just notify an attendant for complimentary dead battery starts and more.
"Fan Walk" Bricks
Located in the Bullpen Market, the "Fan Walk" consists of more than 12,500 paving bricks inscribed with the names and sentiments of Mariner fans. The Bullpen Market Guest Service kiosk and the main Guest Service Center have a full list of all brick locations to assist our guests.
Field Access
Only authorized personnel with proper credentials will be permitted on the field before, during or after a game. Any unauthorized person going onto the field will be removed and subject to arrest and prosecution.
First Aid
First Aid Stations are located at Sections 128 and 330. If you need immediate assistance please notify any Safeco Field Host.
Food
Safeco Field offers a wide variety of food sure to satisfy any taste. Please pick up an A-to-Z Guest Guide from any Guest Services Center. Food brought into the ballpark must be wrapped, bagged or inside a container. Items such as apples and oranges must be quartered. Personal food items cannot be carried into any of the restaurants, lounges or suites.
Foul Balls & Home Run Balls
I'VE GOT IT! I'VE GOT IT! We encourage you to keep any balls that are hit into the stands. However, batted balls can be very dangerous and we ask that you stay alert at all times. If you would like to lessen your risk, the Mariners will exchange your ticket for one in the upper deck prior to the first pitch being thrown.
Gate Opening Times
All gates open two hours prior to game time on most game dates.
Gate times may vary for special events (such as Opening Day & the postseason).
Gift Cards
Complete Gift Card information »
Group Outings & Private Events
Complete Group Outing information »
Group Suite Rentals
Have a large group? Group Suites are a great way for your business, club or organization to host an unforgettable event at Safeco Field. Complete Group Suite information or call (206) 346-4001.
Group Tours
Is your company, community group or school looking for a unique group activity? Group tours of Safeco Field are available year round. See areas of the ballpark that are not normally accessible, including the press box, luxury suites and more! More Safeco Field Tour information.
Guest Service Centers
Have a question? Any Safeco Field Host can assist you or you can visit one of our Guest Service Centers. There are four locations to serve you: the Bullpen Market, the Main Concourse at Section 128, the Terrace Club Level near Section 233 and the Upper Concourse at Section 330. Guest Service Representatives can help with questions or comments, check strollers, and assist in finding lost guests or items.
Healthy Food Alternatives
A variety of foods are available at concession locations and restaurants. Please ask your server for information on vegetarian options.
Hit It Here Cafe
The Hit It Here Cafe is located above Right Field on the Terrace Club Level and offers spectacular views and full-service dining. For more information or to purchase tickets, see complete Hit It Here Cafe information »
Jersey Lettering
The same department that creates the Mariners on-field jerseys offers you personalized stitching of the authentic letters and numbers used by every team in Major League Baseball. Stop by the second floor of the Mariners Team Store, located on the Main Concourse behind third base. Choose your name or the name and number of your favorite player (past, present, or future) and we will customize your jersey while you wait.
Kids' Clubhouse
From toddlers to teens, the Kids' Clubhouse has Cool Stuff for Kids. Our store features everything a kid could want, including apparel and Mariner Moose items! The Kids' Clubhouse is located in the Center Field Plaza on the Main Concourse.
Laser Pointers
The use of laser pointers is strictly prohibited and will result in ejection.
Lost & Found
If you have misplaced an item or have become separated from your party, please proceed to the Main Guest Service Center located at Section 128. After a game you can call 206-346-4444 for assistance on lost items. Items will be kept for one month. Any items unclaimed after that time will be donated to charity.
Lost Children
Guests are encouraged to instruct children in their group what to do if they become lost. If a child gets lost or separated from his or her group, the child should ask the nearest Safeco Field Host for help. A lost child will be taken to the Guest Services Center at Section 128. Parents looking for a lost child should follow the same procedure.
Mariners Care
The side of Mariners Baseball you don't always see. Complete Mariners Care information »
Mariners Care Silent Auctions
The Mariners will be hosting silent auctions to benefit Mariners Care, the Mariners non-profit foundation, every Saturday home game at Safeco Field this year. Guests can visit Section 128 to view and bid on select memorabilia. Bidding will begin when the home plate gates open and conclude at the end of the sixth inning.
Mariners Magazine
Mariners Magazine, the official program of the Mariners, contains fine color photography, the latest news and in-depth features. Guests can purchase Mariners Magazine online, at any Mariners Team Store, souvenir stands throughout Safeco Field, or by calling (206) 346-4001.
Meetings
Looking for a unique location for your next meeting? Safeco Field offers a wide variety of rooms featuring outstanding amenities and services that are sure to make your event a big hit. To learn how you can host your next function at the ballpark, call (206) 346-4228. More Safeco Field Event information.
Merchandise
Visit the flagship Team Store year-round, located on the First Avenue side of the ballpark or from inside the ballpark on the Main Concourse near section 142. Our Kids Clubhouse, a store dedicated to our next generation of fans, is conveniently placed next to the Children's Hospital Playfield on the Main Concourse. MVP Souvenirs stores are located on the Main Concourse at aisle 110 and on the Upper Concourse at aisle 327. Gold Glove Gifts is located on the Terrace Club at aisle 227 inside the Sky Bridge entrance. Silver Sluggers is located on the Upper Concourse at aisle 333. Team Store Information.
Moose Requests
Complete Mariner Moose information »
Noisemakers
For the comfort and enjoyment of our guests, noisemakers of any type (e.g., air horns, cow bells, etc.) are prohibited.
Open-Air Ballpark
Safeco Field is an open-air ballpark that has neither heating nor air conditioning systems. Seasonal outdoor clothing and sunscreen are recommended. Merchandise items ranging from ballpark blankets to gloves and sunglasses are available at our Team Stores and souvenir locations throughout the ballpark.
Parking & Transportation
Parking is available at numerous locations near Safeco Field. Click here for information on
Parking and Transportation options or please call 206-346-4001.
Pets
Animals are not allowed inside Safeco Field with the exception of guide/service dogs. For assistance with dog boarding service please contact the Seattle Canine Club.
Prohibited Items
The Mariners do not allow laser pointers, noisemakers, fireworks, inflatable items or weapons in Safeco Field.
Police & Security
For your safety and convenience, police and official security personnel are stationed throughout the ballpark. If you have an emergency, please notify the nearest Safeco Field Host immediately.
Programs & Scorecards
The Mariners Magazine, the official program of the Mariners, and Scorecards can be purchased at all souvenir stands.
Promotions & Events
For information on upcoming Mariners promotions and events, visit a Guest Service Center (located at Sections 128, 233, 330 and in the Bullpen Market) or click here for a complete list of dates and giveaways.
Questions
Please feel free to ask any Safeco Field Host about any aspect of the ballpark. Also, for your convenience Guest Service Centers are located at Sections 128, 233, 330 and in the Bullpen Market.
Radio
See Broadcasts.
Restrictions
In the interest of guest safety and enjoyment, the Mariners reserve the right to prevent certain items from being carried into Safeco Field. These include, but are not limited to things which can be used as dangerous projectiles. Similarly, other items that may jeopardize the safety or viewing/listening enjoyment of other guests may be prohibited. Finally, some limitations will be placed on outside food items in order to reduce excessive mess while maintaining control over health standards.
Roof
Safeco Field is equipped with a state-of-the art, rubberized sheet metal retractable roof. The roof has three panels that nest on top of one another when the roof is open. The roof's length of span when closed is 665 feet and covers 8.9 acres. At its highest point when closed, the roof is 215 feet above the field. It takes 10-20 minutes to open or close the roof, depending on wind and other factors.
Roof Movement
The decision to open or close the roof is one of the most frequently debated at Safeco Field, right up there with which reliever to put into the game or which pinch hitter to use. The Mariners' number one priority is that baseball be played in Safeco Field in the best possible conditions. A very close second is the comfort of our fans. Keep in mind that weather forecasting is not an exact science and also that opening and closing the roof is distracting to the players - both the Mariners and the visiting team.
It is the team's decision whether or not to have the roof open at the start of a game. After the game starts, Major League Baseball rules are very specific. If the roof is open and climatic conditions warrant it, the roof can be extended in the middle of an inning. Once the roof is closed during a game, it will not be re-opened. If a game begins with the roof closed, it may be opened only between innings and the visiting team may challenge the decision to open it. If the visitors opt to challenge, the decision becomes the discretion of the Umpire Crew Chief.
These policies may be modified from time to time as more experience is gained with the roof and its impact on play.
Safeco Field Tours
Are you looking for a unique gift for someone special? Give them Safeco Field...with a private tour! We can customize a unique tour for two or two hundred. Contact our Tour Coordinator at (206) 346-4241. More Safeco Field Tour information.
Scoreboards
The main scoreboard towers over Center Field with a giant high-resolution LED video monitor and an even larger matrix board for graphics and animation. Additional scoreboards include two play-by-play game summaries, pitch type and speed, out-of-town scoreboard, three community relations displays and one old-fashioned, hand-operated scoreboard in Left Field.
Senior Sundays
Every Sunday home game is Seniors Day. Fans 60 years of age and older can purchase seats in the View Reserved sections for $10.
Sky Bridges
The parking garage Sky Bridges are for disabled guests, Terrace Club, and Suite ticket holders. These entries open two hours prior to game time.
Smoking
In compliance with the Washington Clean Air Act, Safeco Field is a no smoking (including smokeless tobacco) facility. Smoking is not permitted in any location inside Safeco Field or within 25-feet of all entrances, windows and ventilation intakes. Smoking is permitted only in designated areas 25-feet away from the Home Plate, Left Field and Center Field Gates, as well as the north end of the Parking Plaza. Guests exiting the ballpark to smoke must have their ticket scanned for re-entry by a Gate Host prior to exiting.
Speakers Requests
Speaker requests can be made in writing to the Seattle Mariners, Attn: Speakers Bureau, P.O. Box 4100, Seattle WA 98194. Requests should be made four to six weeks in advance of the event.
Speed Pitch
Located inside the Center Field Gate, the Les Schwab Speed Pitch gives guests an opportunity to throw three clocked pitches. All proceeds benefit Mariners Care.
Strollers
Fold-up strollers should be stored under your seat during the game. If you have a stroller that does not fold up, please check it prior to game time at a Guest Service Center located in Sections 128 or 330.
Suites
Click here for complete information about Private Suites and Group Suites.
Tailgate Parties
King County ordinances prohibit the consumption of alcohol or use of open flame in the Safeco Field parking garage.
Taxis
A taxi stand is located on the NW corner of First Avenue South & Royal Brougham.
Television
See "Broadcasts."
Team Stores
See complete Mariners Team Store information »
Terrace Club
See complete Terrace Club information »
Tickets
Tickets can be purchased online at SeattleMariners.com by clicking the 
links on the Regular Season Schedule. Click here for more Single Game Ticket Info, including other ways to purchase.
Tours
Click here for complete Safeco Field Tour information »
Weapons
For the safety of all guests, weapons will not be permitted in Safeco Field. The only exception to this is law enforcement personnel in the performance of their official duties. The presenter of a game ticket consents to a reasonable search for weapons before entering. Failure to comply with the above conditions will result in no admittance or ejection.
Weather Conditions
Weather conditions should not affect games thanks to Safeco Field's state-of-the-art retractable roof. The ballpark will always remain an open-air park and does not have heating or cooling systems. Guests should bring appropriate clothing for outdoor ballgame viewing
Wheelchairs
Wheelchair escorts for our guests are available on a first-come, first-served basis from either the Main or Upper Guest Service Centers and the Safeco Field Parking Garage. See complete Disabled Guest Services information »
Will Call Window
Will Call tickets can be picked up at the Will Call Windows located on Atlantic Street on the south side of the ballpark across from our the Safeco Field parking garage. Will Call opens two hours prior to game time and a photo ID is required to pick up tickets.
Ballpark
