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Season Ticket Holders - FAQs

Q: How can I find partners to share tickets?
A: The Seattle Mariners offer a free online service called Split Season Tickets, which allows fans to get in touch about sharing a season ticket plan. Visit Mariners.com/SplitSeason for more details.
Q: What can I do with tickets to games I cannot attend?
A: If you know in advance that you are unable to attend a game, we have a number of ideas to help you make use of your tickets. Please note: there is no exchange for unused tickets to past games. Season Tickets for a future game may be exchanged at the Safeco Field Box Office for the best available seats. Beginning in mid-March 2012, these tickets can be exchanged at least 24 hours in advance of the game you are exchanging. All seating exchanges are subject to availability and at prices established for single game ticket purchase. The season ticket discount, special promotions and/or coupon offers do not apply. There will be no exchanges into a lower ticket price on the day of the game or exchanges for unused tickets to past games.
Q: How can I purchase additional tickets to a game?
A: Season Ticket Holders can purchase tickets to games by calling the Season Ticket Hotline at (206) 346-4003. Orders must be placed by noon on the day of the game, and by noon on Friday for Saturday and Sunday games. After noon, tickets may be purchased in person at Safeco Field, all Mariners Team Stores or any Ticketmaster outlet. Ticketmaster phone charge and online orders are available up to 3 hours prior to game time.

Q: Does my baby or toddler require a ticket?
A: Children two years of age and under do not require a ticket to attend a game provided they sit in the lap of an accompanying adult.

Q: How do I replace lost tickets?
A: Lost tickets, upon payment of $3.00 per ticket, will be duplicated and issued to the Season Ticket Holder of record. This payment is non-refundable. Please call the Season Ticket Hotline at (206) 346-4003 for more information.

Q: What time to do the gates open?
A: Gates open two hours prior to game time. Gate times may vary for special events, such as Season Ticket Holder Early Gate Opening, Opening Day, postseason etc. Check Mariners.com/STH for announcements about early gate times.

Q: What is the best way to get to the ballpark?
A: Click here for complete directions and transportation options.

Q: I have a state-issued disabled parking permit, where can I park?
A: Disabled parking is available in the Safeco Field Parking Garage on Edgar Martinez Drive South on the south side of the ballpark, and can be pre-purchased up to 10 business days prior to the game by calling the Mariners at (206) 346-4003. Parking is available on a drive up basis on a first come, first served basis on the day of the game.

Q: Where can I drop off disabled guests?
A: Vehicles displaying state-issued disabled parking permits will be allowed to drop-off and pick-up passengers on the east side of First Avenue from north of the Metro bus zone to Royal Brougham. This is a no parking zone. Drivers must stay with the vehicle; unattended vehicles may be ticketed and towed away. Please limit your use of this zone to less than 5 minutes so that it remains available to others.

Q: Where is Will Call located?
A: The main Will Call windows are located on Edgar Martinez Drive South, on the south side of the ballpark, across from our parking garage. Will call opens two hours prior to game time. You are welcome to leave tickets at Will Call for your guests to pick up when they arrive at the ballpark. Photo ID is required to pick up tickets.

Q: Where do I find Metro Transit buses after the game?
A: Please click here for detailed transit information.