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Season Ticket Holder Exclusive Memories

2016 STH Memories

As a Season Ticket Holder, you receive free credits that allow you to choose the STH Memories that mean the most to you through the MLB.com Ballpark app. Whether it's a visit from the Mariner Moose, dancing on the Fan Cam, watching batting practice from the field or watching the fireworks from the field, STH Memories let you make the choice.

Simply download the free app on your iPhone or Android, choose Safeco Field as your ballpark and then click on STH Memories. Make sure you log in with the email address unique to your season ticket account in order to see all available STH Memories and discounted seat upgrade opportunities.

*For Windows mobile device users: STH Memories can be accessed by visiting Mariners.com/mobileballpark on your mobile device. Click on "Upgrade Seats" at the bottom of the page.

Some things to know:

  • Free credits are assigned to each season ticket account based upon package, seats and priority date.
  • Credit balances can be viewed in your "profile" in the app
  • Some STH Memories are available for purchase in addition to credit redemption
  • See the Memories Calendar for a list of all upcoming STH Memories
  • Don't have a smartphone? No worries! Contact your account executive directly »
View more information here »



Special photo op with a family picture on the pitcher's mound Announce Play ball! prior to game start Have your picture taken on-field Dance with the Mariner Moose Skip the line for Kids Run the Bases Watch the fireworks on the field Be the first in line to run the bases with the Mariner Moose Wine Tasting Event in the First Base Vine Wine Tasting Event in the First Base Vine Wine Tasting Event in the First Base Vine Wine Tasting Event in the First Base Vine Wine Tasting Event in the First Base Vine Wine Tasting Event in the First Base Vine

MLB.com Ballpark

Download the MLB.com Ballpark app and unlock offers, get exclusive in-game features, seat upgrades and STH Memories. Find information on how to best navigate Safeco Field, upgrade your seat locations at a discount and make sure to take advantage of the improved Season Ticket Holder Memories. 2016 features include:

  • Unlock offers and check in to games using iBeacon technology
  • Access your online tickets with My Tickets
  • Upgrade your seat and ballpark experience
  • View your check-in history and access exclusive content with My Journal
  • Explore the park with interactive concourse maps, directories and concession menus
  • Find out your favorite player and ballpark entrance music, with the ability to purchase songs on iPhone
  • Find and purchase off-site parking passes
  • See Closed Captions from the stadium during regular season home games
MLB.com Ballpark

Here are several screen shots of the STH Memories redemption process when you open the Safeco Field portion of the MLB.com Ballpark App.


STEP 1: Open the MLB.com Ballpark app and choose STH Memories under GAMEDAY GUIDE.

STH Memories - Step 1

STEP 2: Register using the email associated with your Season Ticket account to receive access to exclusive offers.

STH Memories - Step 2

STEP 3: Create or enter your PIN (any 4 digit combination).

STH Memories - Step 3



STEP 4: Choose the game you wish to view Memories for.

STH Memories - Step 4

STEP 5: Select a STH Memory or Upgrade of your choice.

STH Memories - Step 5

STEP 6: Preview your memory and select Redeem.

STH Memories - Step 6



STEP 7: Checkout using your Memories points balance.

STH Memories - Step 7

STEP 8: View your Memory and follow any necessary gameday instructions.

STH Memories - Step 8

STEP 9: Show a Mariners employee your redemption upon arrival for your Memory.

STH Memories - Step 9
2016 Season Ticket Holder Memories

Throughout the season, a calendar for the months of April-September will be provided to display upcoming memories. The calendar provides an easy view of the STH Memories that are offered to help plan out and make 2016 the best season yet. It will be updated regularly with new memory opportunities, so make sure to check back all season long.

All available STH Memories can be redeemed through MLB.com Ballpark.

* All Memories are subject to change. The Memories Calendar is not automatically updated when STH Memories are redeemed. The calendar highlights all experiences that are originally offered.

  • July
    Sunday Monday Tuesday Wednesday Thursday Friday Saturday
    1vs. Orioles7:10 p.m.
    **Fireworks On-Field
    *Fan Cam
    2vs. Orioles7:10 p.m.
    *Photo On-Field
    *Fan Cam
    *Moose Visit
    3vs. Orioles1:10 p.m.
    *First in Line KRB
    *Moose Visit
    4 5 6 7 8 9
    10 11 12 13 14 15vs. Astros7:10 p.m.
    *Fan Cam
    *Mystery Autographed Baseball
    *Moose Visit
    16vs. Astros1:10 p.m.
    *Moose Visit
    *Fan Cam
    17vs. Astros1:10 p.m.
    *First in Line KRB
    *Photo On-Field
    *Fan Cam
    *Kids Mystery Goody Bag
    18vs. White Sox7:10 p.m.
    *Watch BP On-Field
    *Photo On-Field
    *Fan Cam
    *Parking Pass
    19vs. White Sox7:10 p.m.
    *Hand Operated Scoreboard
    *Terrace Club Access
    *Moose Visit
    *Safeco Garage Parking Pass
    *Wine Tasting
    20vs. White Sox12:40 p.m.
    *Fan Cam
    *Moose Visit
    *Terrace Club Access
    21 22 23
    24 25 26 27 28 29 30
    31

    MEMORIES DETAILS KEY:

    * Moose Visit (2 credits)
    Stretch your legs and join the Mariner Moose during the 7th inning stretch with a feature spotlight on MarinersVision.

    * Fan Cam (2 credits)
    See yourself on MarinersVision with your shot on the Fan Cam.

    * First in Line Kids Run the Bases (1 credit)
    Skip the wait and jump to the front of the Kids Run the Bases Line immediately following the game.

    * Safeco Garage Parking Pass (1 credit)
    Receive a complimentary parking pass for the Safeco Field Garage. Must be redeemed 24 hours in advance of game being offered.

    * Photo On-Field (2 credits)
    Have your photo taken on-field pregame by our team photographer.

    * Terrace Club Access (1 credit)
    Access the exclusive climate-controlled Terrace Club Level, complete with plasma TVs, a full bar and specialty concession stands.

    * Watch Batting Practice On-Field (2 credits)
    Be on-field to watch the Mariners take batting practice pregame before the general gates open!

    * Salute to Kids Mystery Goody Bag (1 credit)
    Grab a surprise goody bag for your little Mariners fan. Limited to children ages 14 & under.

    * Hand Operated Scoreboard (1 credit)
    Go behind the scenes and manage the hand operated scoreboard in Left Field of Safeco Field.

    * Play Ball Kid (1 credit)
    Kick off the game by announcing "Play Ball!" to the crowd with the Mariner Moose before first pitch. Children ages 5-12.

    * Mystery Autographed Ball (4 credits)
    Test your luck and choose a mystery ball from our Mystery Autographed Baseball Grab Bag.

    * Wine Tasting Happy Hour (2 credits)
    Enjoy complimentary happy hour featuring wine pours from CA and PNW wineries at the First Base Vine.

    *All Memories are subject to change. The Memories Calendar is not automatically updated when STH Memories are redeemed. The calendar highlights all experiences that are originally offered.

  • August
    Sunday Monday Tuesday Wednesday Thursday Friday Saturday
    1vs. Red Sox7:10 p.m.
    *Fan Cam
    *Moose Visit
    *Hand Operated Scoreboard
    *Terrace Club Access
    2vs. Red Sox7:10 p.m.
    *Watch BP
    *Photo on Field
    *Terrace Club Access
    3vs. Red Sox7:10 p.m.
    *Moose Visit
    *Fan Cam
    4vs. Red Sox7:10 p.m.
    *Moose Visit
    *Terrace Club Access
    5 6
    7vs. Angels1:10 p.m.
    *First in Line KRB
    8vs. Tigers7:10 p.m.
    *Fan Cam
    *Moose Visit
    *Terrace Club Access
    9vs. Tigers7:10 p.m.
    *Photo On-Field
    *Terrace Club Access
    *Beer Tasting
    10vs. Tigers7:10 p.m.
    *Fan Cam
    *Moose Visit
    *Terrace Club Access
    11 12 13
    14 15 16 17 18 19vs. Brewers7:10 p.m.
    **Fireworks On-Field
    *Fan Cam
    *Moose Visit
    20vs. Brewers6:10 p.m.
    **Star Wars Movie Viewing On-Field
    21vs. Brewers1:10 p.m.
    *Mystery Autographed Baseball
    *First in Line KRB
    *Moose Visit
    *Mimosa Tasting
    22vs. Yankees7:10 p.m.
    *Watch BP On-Field
    *Terrace Club Access
    *Fan Cam
    23vs. Yankees7:10 p.m.
    *Photo On-Field
    *Terrace Club Access
    24vs. Yankees12:40 p.m.
    *Fan Cam
    *Moose Visit
    25 26 27
    28 29 30 31

    MEMORIES DETAILS KEY:

    * Moose Visit (2 credits)
    Stretch your legs and join the Mariner Moose during the 7th inning stretch with a feature spotlight on MarinersVision.

    * Fan Cam (2 credits)
    See yourself on MarinersVision with your shot on the Fan Cam.

    * First in Line Kids Run the Bases (1 credit)
    Skip the wait and jump to the front of the Kids Run the Bases Line immediately following the game.

    * Beer Tasting Happy Hour (2 credits)
    Join us pregame for a complimentary beer tasting and small plate pairing from around the PNW.

    * Photo On-Field (2 credits)
    Have your photo taken on-field pregame by our team photographer.

    * Terrace Club Access (1 credit)
    Access the exclusive climate-controlled Terrace Club Level, complete with plasma TVs, a full bar and specialty concession stands.

    * Watch Batting Practice On-Field (2 credits)
    Be on-field to watch the Mariners take batting practice pregame before the general gates open!

    * Pregame Mimosa Tasting (2 credits)
    Pinkies up! Join fellow STH for a complimentary mimosa tasting and small bites before the game.

    * Hand Operated Scoreboard (1 credit)
    Go behind the scenes and manage the hand operated scoreboard in Left Field of Safeco Field.

    * Play Ball Kid (1 credit)
    Kick off the game by announcing "Play Ball!" to the crowd with the Mariner Moose before first pitch. Children ages 5-12.

    * Mystery Autographed Ball (4 credits)
    Test your luck and choose a mystery ball from our Mystery Autographed Baseball Grab Bag.

    **Featured Memories of the month

    ** Star Wars Movie Viewing Party (2 credits)
    You and a guest are invited to watch the postgame movie from the field.

    **Post-Game Fireworks on Field (2 credits)
    Watch us light up the sky with the best seats in the house. You and a guest can enjoy the show directly from the field.

    *All Memories are subject to change. The Memories Calendar is not automatically updated when STH Memories are redeemed. The calendar highlights all experiences that are originally offered.

  • September
    Sunday Monday Tuesday Wednesday Thursday Friday Saturday
    1 2vs. Angels7:10 p.m.
    *Hand Operated Scoreboard
    *Fan Cam
    *Watch BP On-Field
    3vs. Angels6:10 p.m.
    *Moose Visit
    4vs. Angels1:10 p.m.
    *First in Line KRB
    *Fan Cam
    *Terrace Club Access
    5vs. Rangers1:10 p.m.
    *Terrace Club Access
    *Moose Visit
    6vs. Rangers7:10 p.m.
    *Watch BP On-Field
    *Fan Cam
    *Moose Visit
    7vs. Rangers7:10 p.m.
    *Moose Visit
    *Fan Cam
    *Terrace Club Access
    8vs. Rangers7:10 p.m.
    *Photo On-Field
    *Terrace Club Access
    9 10
    11 12 13 14 15 16vs. Astros7:10 p.m.
    *Watch BP On-Field
    *Fan Cam
    *Hand Operated Scoreboard
    17vs. Astros6:10 p.m.
    *Fan Cam
    *Terrace Club Access
    *Moose Visit
    *Photo On-Field
    18vs. Astros1:10 p.m.
    *First in Line KRB
    19vs. Blue Jays7:10 p.m.
    *Photo On-Field
    *Moose Visit
    *Fan Cam
    20vs. Blue Jays7:10 p.m.
    *Watch BP On-Field
    *Fan Cam
    21vs. Blue Jays12:40 p.m.
    *Fan Cam
    *Moose Visit
    *Mystery Autographed Baseball
    22 23 24
    25 26 27 28 29vs. A's7:10 p.m.
    *Fan Cam
    *Moose Visit
    *Terrace Club Access
    30vs. A's7:10 p.m.
    *Terrace Club Access

    MEMORIES DETAILS KEY:

    * Moose Visit (2 credits)
    Stretch your legs and join the Mariner Moose during the 7th inning stretch with a feature spotlight on MarinersVision.

    * Fan Cam (2 credits)
    See yourself on MarinersVision with your shot on the Fan Cam.

    * First in Line Kids Run the Bases (1 credit)
    Skip the wait and jump to the front of the Kids Run the Bases Line immediately following the game.

    * Safeco Garage Parking Pass (1 credit)
    Receive a complimentary parking pass for the Safeco Field Garage on the day of the game.

    * Photo On-Field (2 credits)
    Have your photo taken on-field pregame by our team photographer.

    * Terrace Club Access (1 credit)
    Access the exclusive climate-controlled Terrace Club Level, complete with plasma TVs, a full bar and specialty concession stands.

    * Watch Batting Practice On-Field (2 credits)
    Be on-field to watch the Mariners take batting practice pregame before the general gates open!

    * Hand Operated Scoreboard (1 credit)
    Go behind the scenes and manage the hand operated scoreboard in Left Field of Safeco Field.

    * Play Ball Kid (1 credit)
    Kick off the game by announcing "Play Ball!" to the crowd with the Mariner Moose before first pitch. Children ages 5-12.

    * Mystery Autographed Ball (4 credits)
    Test your luck and choose a mystery ball from our Mystery Autographed Baseball Grab Bag.

    *All Memories are subject to change. The Memories Calendar is not automatically updated when STH Memories are redeemed. The calendar highlights all experiences that are originally offered.

  • October
    Sunday Monday Tuesday Wednesday Thursday Friday Saturday
    1vs. A's6:10 p.m.
    *Fan Cam
    *Moose Visit
    *Photo On-Field
    2vs. A'sTBD
    *Fan Cam
    3 4 5 6 7 8
    9 10 11 12 13 14 15
    16 17 18 19 20 21 22
    23 24 25 26 27 28 29
    30 31

    MEMORIES DETAILS KEY:

    * Moose Visit (2 credits)
    Stretch your legs and join the Mariner Moose during the 7th inning stretch with a feature spotlight on MarinersVision.

    * Fan Cam (2 credits)
    See yourself on MarinersVision with your shot on the Fan Cam.

    * First in Line Kids Run the Bases (1 credit)
    Skip the wait and jump to the front of the Kids Run the Bases Line immediately following the game.

    * Safeco Garage Parking Pass (1 credit)
    Receive a complimentary parking pass for the Safeco Field Garage on the day of the game.

    * Photo On-Field (2 credits)
    Have your photo taken on-field pregame by our team photographer.

    * Terrace Club Access (1 credit)
    Access the exclusive climate-controlled Terrace Club Level, complete with plasma TVs, a full bar and specialty concession stands.

    * Watch Batting Practice On-Field (2 credits)
    Be on-field to watch the Mariners take batting practice pregame before the general gates open!

    * Hand Operated Scoreboard (1 credit)
    Go behind the scenes and manage the hand operated scoreboard in Left Field of Safeco Field.

    * Play Ball Kid (1 credit)
    Kick off the game by announcing "Play Ball!" to the crowd with the Mariner Moose before first pitch. Children ages 5-12.

    * Mystery Autographed Ball (4 credits)
    Test your luck and choose a mystery ball from our Mystery Autographed Baseball Grab Bag.

    *All Memories are subject to change. The Memories Calendar is not automatically updated when STH Memories are redeemed. The calendar highlights all experiences that are originally offered.

We're excited to introduce a new Mariners Season Ticket Holder Memories "transfer" button to make gifting or transferring your Mariners Memories easier than ever! Surprise a friend with a chance to watch the Mariners take batting practice, or transfer your Terrace Club Access to a family member when you won't be at the game.

How to Transfer Season Ticket Holder Memories:
Step 1: Log In
Step 1: Log In

Navigate to the STH Memories section of the MLB.com Ballpark app on your iPhone or Android smartphone. (If you have a Windows mobile device, visit Mariners.com/mobileballpark on your mobile device and choose "Upgrades".)

Log in with your Mariners Season Ticket account email address.




Step 2: Redeem
Step 2: Redeem

Select the Memories category you'd like, and follow the prompts to redeem your Memories Credits in exchange for the gameday experience.

Only experiential and merchandise categories can be transferred at this time; the transfer option is not available for seat upgrades.




Step 3: Transfer
Step 3: Transfer

After redeeming, tap the "transfer" button below "staff validate".

Enter the email address you would like to transfer the experience to and tap "transfer now".

Please note: After you complete the process, the Upgrade will be completely removed from your account and transferred to the email address provided.




Step 4: Enjoy!
Step 4: Enjoy!

The recipient will receive an email alerting them that you have sent the Upgrade.

To use the Upgrade at the game, simply will log in to the STH Memories section of the MLB.com Ballpark app on their iPhone or Android phone with the email address was transferred to.

Need more information? Questions?
Visit our FAQ or call the Season Ticket Hotline at (206) 346-4003.

Q: Can I participate if I do not have an iPhone, Android or Windows device?
A: Yes! If you do not have access to a smart phone or iPod, please contact your Account Manager directly after you see a Memory you would like to use your credits for. We can manually process the request for you. Windows devices may look at Memories by visiting Mariners.com/mobileballpark on their mobile device.

Q: How do I get credits?
A: Credits are given out based upon your season ticket package. You will be able to check how many credits you have on your account right in the MLB.com Ballpark app in your "Profile".

Q: Can I purchase more credits?
A: No, at this time you cannot purchase additional Season Ticket Holder Exclusive Memories credits. However, new this season, you can purchase select Memories through the app.

Q: Do credits roll over to the next season?
A: No, they do not, so make sure to use your credits during the 2016 season!

Q: I have redeemed a memory with my credits, now what?
A: Follow the prompts after you confirm your redemption to find out where you need to go (or be) to redeem your memory.

Q: I secured a post-game memory, but my battery is dying. What should I do?
A: Visit one of the many smartphone charging stations located inside Safeco Field. Each charging station is wall-mounted and includes 16 ports with various plugs to fit most devices. Plug in and charge you phone for free at sections 123, 133, 224, 329 and The 'Pen.

Q: Why do I have to create a PIN number?
A: Instead of creating a lengthy password to login, simply create a 4-digit PIN to access your STH Memories account.

Q: I think I redeemed a Memory, but how am I sure?
A: If you have redeemed a STH Memory correctly, you will be taken to a new window in the app that will give you complete details and confirmation regarding your experience. An email receipt will also be sent to the email address associated with your login information.

Q: I logged in, but I can't see any of the STH special experiences. Where can I find those?
A: Make sure to login to the STH Memories portal with the email address associated with your season ticket account. This email address is how we recognize your Season Ticket Holder status. Please note: you may login to the Ballpark app with your MLB account, and can login to the STH Memories portion of the app with a different address.

Q: Where can I find my Memory point balance?
A: When in the Ballpark app and after moving through Steps 1-4 in the How To Get Started page, simply "X" out of all open windows in the app, and you will be taken to the main page where you can click on your Profile and browse other game opportunities. You may toggle through game dates by clicking a the top of this page and continuing to browse available Memories.

Main Memories Page
Main Memories Page

Profile Page
Profile Page