Season Ticket Holder Memories allow you to choose the benefits that mean the most to you through the MLB.com Ballpark app for Android and iPhone. Whether it's joining the Mariner Moose for the 7th inning stretch, watching fireworks from the dugout, playing catch on the field, or smiling for the Fan Cam on MarinersVision - you can use your exclusive credits to make the call! Free credits are given to each season ticket account prior to the beginning of each season. Download the MLB.com Ballpark app to get all of the Safeco Field insider information and get ready for the new Memories coming for the 2015 season. You will be able to choose from a variety of exclusive opportunities that vary throughout each game, homestand and month of the season!
Learn how to download the MLB.com Ballpark app today. It's free and easy to download. Have a Windows mobile device? Don't worry! Visit Mariners.com/mobileballpark from your mobile device to see all available experiences.
Download the MLB.com Ballpark app to create the best experiences and Season Ticket Holder Memories with the Mariners this 2014 season.
MLB.com Ballpark is your mobile companion when visiting the ballpark. Find information on how to best navigate Safeco Field, upgrade your seat locations at a discount and make sure to take advantage of the improved Season Ticket Holder Memories. 2014 features include:
Score your chance to be on the Fan Cam, watch the Mariners take batting practice on the field and have your kid featured as the "Playball Kid" of the game! Season Ticket Holder Memories offer exclusive opportunities and experiences to Season Ticket Holders throughout the entire year. After downloading the MLB.com Ballpark app on your iPhone device, credits can be used during the 2014 season for a one-time use for the Memory of your choice. Windows mobile phone users may look at Memories by visiting Mariners.com/mobileballpark on their mobile device. Missed a memory and ran out of credits? Don't worry, new this season, exclusive Season Ticket Holder Memories can also be purchased.
Q: Can I switch my information once I have initially entered in my phone number and email address when registering for the Memories?
A: Once you have registered a phone number and email address, you cannot change the information interchangeably. You must enter in a cell phone number to be texted more information about your exclusive access, and you must use the email address unique to your STH account. If you need to permanently change your phone number and/or entered in the wrong phone number initially, you can contact Experience by a phone call/text at 646-397-2779 or by email at email@example.com.
Q: Can I participate if I do not have an iPhone, Android or Windows device?
A: A: Yes! If you do not have access to a smart phone or iPod, please contact your Account Manager directly after you see a Memory you would like to use your credits for. We can manually process the request for you. Windows devices may look at Memories by visiting Mariners.com/mobileballpark on their mobile device.
Q: How do I get credits?
A: Credits are given out based upon your season ticket package. You will be able to check how many credits you have on your account right at the MLB.com Ballpark app.
Q: Can I purchase more credits?
A: No, at this time you cannot purchase additional Season Ticket Holder Exclusive Memories credits. However, new this season, you can purchase select Memories through the app.
Q: Do credits roll over to the next season?
A: No, they do not, so make sure to use your credits during the 2014 season!
Q: I have redeemed a memory with my credits, now what?
A: Follow the prompts after you confirm your redemption to find out where you need to go (or be) to redeem your memory.
Q: I secured a postgame memory, but my battery is dying. What should I do?
A: Visit one of the many smartphone charging stations located inside Safeco Field. Each charging station is wall-mounted and includes 16 ports with various plugs to fit most devices. Plug in and charge you phone for free at sections 123, 133, 224, 329 and The 'Pen.